Refund policy

Order Changes & Cancellation

Once an order is placed, it is quickly processed to maintain freshness and dispatch timelines.

Because of this, we’re unable to cancel orders after confirmation.
If you need help immediately after placing an order, you can still reach out to us and we’ll do our best to support you before dispatch.

Returns

As our products are consumable wellness blends, we do not accept returns once delivered.

Our Promise to You (Important)

While all sales are considered final, we stand behind the quality of every ANVEERA product.

If something isn’t right, we will always make it right.

We’re happy to help with a replacement or resolution in cases of:

Damaged product during transit
Incorrect item received
Missing items in your order

Just reach out to us within 48 hours of delivery with:

Your order number
A few clear photos of the issue

Our team will take care of it promptly.

Lost or Delayed Orders

If your order is delayed beyond the expected delivery timeline, please contact us and we will coordinate with our delivery partner to resolve it quickly.

Resolution Time

Once approved, replacements or refunds are processed within 5–7 business days.

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